Frequently Asked Questions

Booking systems, CRMs, client portals, dashboards, lead trackers, job management systems, membership platforms - anything a small business needs to run more smoothly. These are just examples. If you can describe the problem, I can probably build the solution.

There's a one-off build fee based on what you need, and a monthly management fee that covers hosting, backups, security, monitoring, and support. Every project gets a fixed quote before I start - no surprises. See how my pricing works.

Simple tools can be live in days. More complex systems take a few weeks. I use AI-powered development to build fast without cutting corners. You'll see progress throughout and can give feedback as I go.

Yes. I build it, you own it. If you ever decide to leave, I'll hand over everything - code, data, the lot. No lock-in.

Not at all. You describe your business problems in plain English. I handle all the technical stuff. If something doesn't make sense, just ask - I'll explain it properly.

I'll review your message, book a quick call (usually 15-20 minutes), and then send you a clear proposal with a fixed price. No obligation to go ahead.

Absolutely. You'll have access to a staging version throughout the build. Nothing goes live until you're happy with it.

Small tweaks and updates are included in your monthly plan. For bigger features, I'll quote separately. Because I built the system, changes are always faster and cheaper than starting fresh.

I use modern web technologies - typically React or Astro for frontends, with serverless backends on Cloudflare and Supabase for databases. But honestly, you don't need to worry about this. I pick the right tools for your specific needs.

The build fee covers the work to design and build your software. The monthly fee covers everything needed to keep it running - hosting, security, backups, monitoring, and support. Think of it like buying a car and then paying for insurance and servicing.

I can do that. But honestly, most of the problems I see come from software that nobody is maintaining. I'd recommend at least a basic management plan.

Yes, with 30 days' notice. You own the code, and I'll help you transition to another host if needed.

No. Your quote is your quote. If I hit something unexpected during the build, I'll talk to you before spending extra.

I monitor your software and will usually spot issues before you do. If something does break, I fix it - that's included in your monthly plan. No extra charges.

Email or phone. You'll have a direct line to someone who knows your system. Not a generic helpdesk.

Hosting, daily backups, security updates, monitoring, support, and updates and tweaks. Basically everything you need to keep the software running and secure.

You own the code. I'll hand over everything - source code, database, documentation - and help you transition to another host if needed. No lock-in, no hard feelings.