Stop Losing Bookings to Phone Tag and Double-Booking

A custom booking system that works exactly like your business does. Not a one-size-fits-all template.

The problem

You're managing bookings through a mix of phone calls, text messages, and WhatsApp. It sort of works - until it doesn't. A customer texts you at 9pm but you don't see it until morning. By then, they've booked someone else.

Double bookings happen more often than you'd like to admit. You've got one diary on your phone, another on the wall, and a spreadsheet that's always slightly out of date. When a customer asks "when's my next appointment?", you have to dig around to find the answer.

You're spending hours every week on admin that should be automated. Time you could spend actually doing the work your customers are paying for. There has to be a better way - and there is.

How I solve it

A booking system built around your business. Not the other way round.

Online booking 24/7

Your customers can book any time - evenings, weekends, bank holidays. No more missed enquiries because you were busy or asleep.

Calendar sync

Syncs with Google Calendar, Outlook, or Apple Calendar. Your bookings and personal schedule in one place. No more double bookings.

Automated reminders

Customers get automatic email or text reminders before their appointment. Fewer no-shows. Less chasing. More revenue.

Customer self-service

Customers can reschedule or cancel online without calling you. They get confirmation instantly. You get notified automatically.

Payment collection

Take deposits or full payments at the time of booking. Fewer cancellations. Better cash flow. Powered by Stripe for secure, reliable payments.

Admin dashboard

See all your bookings in one place. Filter by date, service, or staff member. Export data when you need it. Simple and clean.

Why not off-the-shelf?

Tools like Calendly and Acuity are fine for simple appointment booking. But if your business has specific rules - different service durations, travel time between jobs, staff with different availability, or services that depend on location - generic tools force you into their workflow.

You end up paying for features you don't need and working around limitations you shouldn't have. A custom system fits your business. Not the other way round.

Example

Sarah runs a mobile dog grooming business with 3 vans covering different areas. She was managing bookings via a shared WhatsApp group and a paper diary. Double bookings happened weekly. Customers couldn't book outside working hours.

I built her a booking system where customers choose their postcode, see which van covers their area, and pick an available slot. The system accounts for travel time between appointments. Customers pay a deposit when they book. Reminders go out the day before.

Sarah's no-show rate dropped from around 15% to under 3%. She stopped spending Sunday evenings organising Monday's schedule. And her customers love being able to book at 10pm from the sofa.

Frequently asked questions

How long does it take to build a booking system?

Most booking systems take between 2 and 4 weeks from my first conversation to going live. It depends on the complexity - a simple appointment booker is faster than a multi-service, multi-staff system with payments. I'll give you a clear timeline before I start.

Can customers pay when they book?

Yes. I can integrate online payments so customers pay a deposit or the full amount when they make a booking. I use Stripe, which is secure and widely trusted. You'll see payments appear in your dashboard in real time.

Can it sync with my Google Calendar?

Absolutely. I can sync your booking system with Google Calendar, Outlook, or Apple Calendar - so you always see your bookings alongside your personal schedule. Changes in either direction stay in sync automatically.

What if I have unusual booking rules?

That's exactly why I build custom. Maybe you need different appointment lengths for different services. Maybe certain staff only work certain days. Maybe you need travel time between jobs. Whatever your rules, I build the system around them - not the other way round.

Ready to Fix Your Booking Process?

Tell me how your business takes bookings. I'll show you how much simpler it could be.

Get Started