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Manage Members, Subscriptions, and Renewals Without the Spreadsheet

A membership system that handles sign-ups, renewals, payments, and access - so you can focus on your members.

The problem

You're tracking members in a spreadsheet. Renewal dates get missed. You can't easily see who's active and who's lapsed. Every month, you're manually checking who owes what and sending individual emails to chase payments.

Manual payment collection is a headache. You've got members paying by bank transfer, some by cash, and you're reconciling it all by hand. When a member asks "is my membership up to date?", you have to go digging.

You have no way to communicate with specific groups of members. Sending a message to just your premium members, or just the ones who joined this year, means filtering a spreadsheet and copy-pasting email addresses. It's clunky, slow, and error-prone.

How I solve it

A membership system that fits your organisation. Not a template you have to work around.

Member database

Every member in one place. Contact details, membership tier, join date, payment history, notes - searchable, filterable, and always up to date.

Subscription management

Handle different membership tiers, pricing, and benefits. Members can sign up, upgrade, downgrade, or cancel - and the system keeps everything in order.

Automated renewals

Renewal reminders go out automatically. Members can renew online in a couple of clicks. No more chasing, no more missed renewals, no more lapsed members you didn't notice.

Payment processing

Take card payments online via Stripe. Set up recurring payments for automatic renewals. See who's paid and who hasn't - instantly.

Access control

Control who can access what based on membership tier and status. Members-only content, facilities, or events - managed automatically.

Communications

Send emails to all members or targeted groups. Filter by tier, status, location, or any custom field. Keep your members informed without the spreadsheet shuffle.

Why not off-the-shelf?

Gym membership software doesn't work for professional bodies. Association management tools don't handle classes or facility bookings. Subscription billing platforms don't understand tiered access or member communications.

Every membership organisation is different. You need a system that fits YOUR type of membership - your tiers, your renewal cycles, your access rules, your communication needs. Not someone else's idea of how memberships should work.

Example

Karen runs a community art studio with about 150 members on different membership tiers. She had a spreadsheet with member details, another for payments, and was sending renewal reminders by hand. Every month, she'd spend an entire day reconciling who'd paid and who hadn't.

I built her a system where members sign up online, choose their tier, and pay by card. Renewals happen automatically. Members can log in to update their details, see their payment history, and book studio time. Karen can email all members or just specific tiers with a couple of clicks.

Karen went from spending a full day on admin each month to about twenty minutes. Lapsed memberships dropped by 40% because renewal reminders actually went out on time. And new members can sign up at 11pm on a Sunday without Karen being involved at all.

Frequently asked questions

Can it handle different membership tiers?
Yes. Whether you've got two tiers or twenty, the system can manage different pricing, benefits, access levels, and renewal periods for each one. Members see what's included in their tier and can upgrade or downgrade themselves if you want them to.
Can members manage their own accounts?
Absolutely. Members can log in to update their details, check their membership status, renew, upgrade, or download invoices. You decide how much self-service to offer. Less admin for you, more convenience for them.
Does it take card payments?
Yes. I integrate with Stripe for secure online payments. Members can pay by card when they sign up or renew. You can also set up recurring payments so renewals happen automatically - no chasing required.
Can I send emails to specific groups?
Yes. You can filter members by tier, status, join date, location, or any other field - and send targeted emails to just that group. Perfect for renewal reminders, event invitations, or announcements that only apply to certain members.

Ready to Simplify Your Membership Admin?

Tell me about your members and how you manage them now. I'll show you how much easier it could be.