Give Your Clients a Proper Way to Check Progress and Get Updates
A branded client portal where your customers can log in, see what's happening, and get what they need - without calling you.
The problem
Your clients keep calling and emailing to ask the same question: "What's the status?" You're spending time answering updates instead of doing the actual work. Every status check is a disruption. Multiply that by 20 clients and it's eating into your week.
You're emailing files back and forth. Version 3 of a document gets confused with version 2. Important files get buried in email chains. A client says they never received something you definitely sent. Sound familiar?
Without a proper client-facing system, you look less professional than you are. Your competitors with slick portals seem more organised - even if they're not. First impressions matter, and a cluttered email thread doesn't inspire confidence.
How I solve it
A professional space for your clients to log in, check progress, and get what they need.
Secure login
Every client gets their own login. They see only their projects, their files, and their messages. Everything encrypted. Everything private.
Project status tracking
Clients can see exactly where their project stands. No phone calls needed. You update the status once and they see it immediately in their portal.
File sharing
Upload files to a client's portal and they're notified. No more emailing attachments. No more 'did you get that file?' conversations. Everything in one place.
Message centre
Clients can send you messages through the portal. Everything is logged and linked to the right project. No more important requests getting lost in your inbox.
Document storage
All project documents in one secure location. Contracts, briefs, deliverables, approvals. Everything organised and easy to find - for you and your clients.
Branded experience
Your logo. Your colours. Your domain. The portal looks like part of your business because it is. Your clients see a professional, polished experience.
Why not off-the-shelf?
Most project management tools like Asana, Trello, or Basecamp weren't designed for client-facing use. They're built for internal teams. Sharing a Trello board with a client is messy - they see too much, the interface is confusing, and it doesn't look professional.
You need something that's dead simple for your clients and genuinely useful for you. A custom portal gives your clients exactly what they need to see - nothing more, nothing less. And it connects directly to your internal systems so you're not updating things in two places.
Example
Lisa runs a small interior design studio. Her clients kept calling to ask about project status, request changes, and chase deliverables. She was spending at least an hour a day on status update calls instead of doing design work.
I built her a branded client portal where each client can log in and see their project timeline, view mood boards and design concepts, download invoices, and leave feedback on proposals. Lisa updates the status once and all her clients see it instantly.
Status update calls dropped by about 80%. Clients told Lisa the portal made her studio feel more professional and organised. She won two new clients in the first month who said the portal was part of what convinced them to go with her over a competitor.
Related solutions
Client portals work even better alongside these.
Frequently asked questions
Is it secure?
Can I customise the branding?
Can clients upload files too?
How do clients log in?
Ready to Give Your Clients a Better Experience?
Tell me what your clients need to see. I'll build them a portal that delivers.